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Record or cancel a nomination

Record the nominee a person names in a nomination request, change or cancel the nomination later, and see where it shows.

How-to2 min readFor privacy, marketing and support teams

Under India's DPDP Act, a person can name a nominee to use their rights if they die or cannot act. Record the nominee from the person's nomination request. One nomination is in force for each person at a time.

Record the nominee#

The person asks with a Nomination request, on the hosted request page or through your team.

  1. Open Properties and choose Requests. Open the nomination request.
  2. In Their nomination, fill in Nominee’s name.
  3. Choose the Relationship to the person.
  4. Fill in Nominee’s email address or phone number. The nominee gives the same one when they act later.
  5. Write your answer under Reply to the person.
  6. Choose Record nominee.
The Their nomination panel of an open nomination request
The Their nomination panel of an open nomination request

The console says Nominee recorded, and the request is completed. The name is encrypted. The email address or phone number is kept only as a keyed hash. A nomination request has no Mark completed button: recording or cancelling the nomination completes it.

A request from the hosted page needs Identity confirmed first.

Change or cancel a nomination#

To change the nominee, record a new one from a new nomination request. The console shows Record the new nominee, and the earlier nomination ends.

To cancel from a request:

  1. Open the nomination request.
  2. Under Or cancel the nomination: why, write the reason.
  3. Choose Cancel the nomination.

To cancel without a request, for example after a phone call you have checked, search for the person in Records. Under Their nomination, choose Cancel, give the reason and choose Cancel the nomination.

When the nominee acts#

The nominee makes a request for the person, as a nominee. Their email address or phone number must match the one recorded. See Handle a request made for someone else.

Where the nomination shows#

  • Records, when you search for the person: Their nomination, with In force or Cancelled.
  • The record panel's Details, under Nominee.
  • The access export, under nominations: the name, relationship, status, dates and the request reference.

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